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Privacy Law requires written authorization from borrowers to discuss an account status with anyone other than the borrower, comaker, endorser, or those specifically authorized by the terms of the promissory note. This written release must include the borrower's signature, Nelnet account number (or Social Security Number if necessary), and name of the authorized person or agency. The document can be returned to:

Nelnet
P.O. Box 82561
Lincoln, NE 68501-2561
Fax: 1. 877.402.5816